Navigation : User Guide - Welcome to Shark - Preparing for a Business Case - Using Shark to Build the Business Case -- Configure Preferences -- Starting a New Session -- Identifying and Agreeing Benefits -- Profiling the Costs -- Agree the ROI Measures -- Producing the Business Case Documents -- Templates and Benchmarks -- Managing Your Business Cases Financial Glossary International Trade Glossary Using Shark to Build the Business Case Configure Preferences Starting a New Session Identifying and Agreeing Benefits Profiling the Costs Agree the ROI Measures Producing the Business Case Documents Templates and Benchmarks Managing Your Business Cases Make Some Educated Guesses Configure Preferences